Sales force automation

Dataflow has been awarded Microsoft Best Mobility Solution-Partner for the year 2001 in the Gulf and Eastern Mediterranean (May 2001).

Dataflow’s SFA solution provides high return on your investment by helping your organization:

  • Take advantage of GPS Capabilities to design and track specific operational mechanisms.
  • Implement a sales strategy via complete route management and scheduling.
  • Increase productivity and Sales.
  • Reduce administrative costs.
  • Improve teamwork, collaboration and communication.
  • Monitor the work carried out on a daily basis.
  • Automated stock and credit control.
  • Integrate the current workflow via real time update of the company ERP system, e.g., orders, approvals, etc.
  • Improve Customer Satisfaction.
  • Run efficient operations.

Sales force automation & cash van automation

Designed to assist and empower on-the road Salespersons, Van Drivers, and Managers:
Salespersons:

  • Find qualifying Customers
  • Place and fulfil orders
  • Integrate with the order fulfilment operations
  • Manage Contact Information
  • Access Product and competitor information
  • Provide after sales support

Van Drivers:

  • Deliver, Issue Invoice and maintain cashvan stock
  • Generate Receipts
  • Process Goods return
  • Maintain up-to-date van inventory

Managers

  • Track salespersons activities
  • Monitor product-line performance

Medical sales force automation & service support

Provide a mobile based solution integrated with GPS capabilities for processes related to Medical Representatives, Laboratories Technicians and Salesmen activities. The solution is complemented by a portal solution (dashboard) so supervisors can report on the performance of their workforce.

  • Provide dedicated views based on the profile of the user logged in to his/her PDA; for each of 1) Medical Representative (rep.) or Product Specialist, 2) Laboratory Salesmen, and 3) Laboratory Technician profiles.
  • Provide a dedicated panel to each role defined in the system (manager, supervisor, rep, technician or salesman) that displays summary information comparatively across cycles and allows viewing and managing other information as needed.
  • Provide reporting capabilities to help a supervisor analyze and improve on the performance of his workforce.
  • Provide Medical Representatives with the tools needed to 1) promote and educate prescribers (medical doctors) of medication and 2) market medication to pharmacies.
  • Provide Laboratory Salesmen with supporting information to help him or her initiate sales.
  • Provide Laboratory Technicians with the tool needed to record their service support activities on site and report on their client satisfaction.